Terms & Conditions

Krakathoom / PublishMyComics.com — Last updated: 2nd January 2026

These Terms & Conditions apply to purchases made on this storefront and across the Krakathoom / PublishMyComics.com platform. By completing a purchase you agree to the terms below. The platform is operated by SHIFT GMC Ltd (“we”, “us”, “our”).

1. Who We Are

SHIFT GMC Ltd is a company registered in England and Wales. We operate the Krakathoom and PublishMyComics.com platform, which hosts independent creator storefronts. Purchases made on any storefront are processed by SHIFT GMC Ltd on the creator's behalf.

2. What You Are Buying

Depending on the format you choose at checkout:

All content remains the intellectual property of the creator.

3. Pricing

Prices are set by the creator and shown at checkout including any applicable taxes. Shipping costs (for physical orders) are calculated at checkout based on your delivery address.

We reserve the right to correct any pricing errors before an order is confirmed. If a correction materially changes your order total we will contact you before proceeding.

4. Payment

We accept payment by debit/credit card (processed by Stripe) and PayPal. Payment is taken in full at the time of order. Your card details are processed securely by Stripe or PayPal and are never stored on our servers.

5. Digital Delivery

Digital purchases are available in your Digital Library immediately after payment is confirmed. You will need a free Krakathoom account (registered with the same email address used at checkout) to access them.

6. Physical Delivery

Physical copies are printed and dispatched after your order is placed. Estimated delivery times are:

These are estimates only. Delays caused by postal services, customs, or circumstances beyond our control do not entitle you to a refund where delivery is eventually made.

7. Returns & Refunds

Physical orders: If your order arrives damaged or significantly not as described, contact us within 14 days of receipt and we will arrange a replacement or refund at our discretion.

Digital purchases: Because digital content is accessible immediately, we are generally unable to offer refunds after access has been granted. If you believe a purchase was made fraudulently or in error please contact us as soon as possible and we will review your case.

Nothing in these terms affects your statutory rights under UK consumer law.

8. Cancellations

Orders for physical copies may be cancelled before they enter production. Once printing has started a cancellation may not be possible. Contact us immediately if you need to cancel.

Digital orders cannot be cancelled once access has been granted.

9. Accounts

A free Krakathoom account is required to access your Digital Library and track orders. You are responsible for keeping your login credentials secure. You may not share, sell, or transfer your account to another person.

10. Intellectual Property

All comics sold on this platform remain the copyright of their respective creators. Purchasing a comic gives you the right to read it for personal use only. You may not reproduce, distribute, or publicly display any purchased content without the creator's express permission.

11. Limitation of Liability

To the maximum extent permitted by law, our liability in connection with any order is limited to the amount paid for that order. We are not liable for indirect or consequential losses.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless local consumer protection laws in your country require otherwise.

13. Contact

For questions about an order, a refund, or these terms:

SHIFT GMC Ltd (Krakathoom)
hello@krakathoom.com
Suite 247, 14 Chertsey Road, Woking, GU21 5AH